At a Glance:
- How do Background Rewards activate?
- Getting Rewards but They're Lower than Expected?
- How to Test Background Rewards Tracking
How do Background Rewards activate?
The Background Rewards feature automatically kicks in anytime you leave the COIN app and will end when your Background Rewards Charge is empty. You can learn more about how Background Rewards work here.
Background Rewards aren't delivered until you have been away for at least 5 minutes.
Getting Rewards but They're Lower than Expected?
To earn the most out of Background Rewards, be sure to allow background location permissions on your phone to Always On to earn 10x of the base amount! As long as that permission is on, you will receive the boost! You can also receive additional boosts with COIN Premium, as outlined in this article.
How to Test Background Rewards Tracking
To test that COIN is tracking your background seconds, head to your Background Rewards in app, and tap the "information" symbol.
From there you will be instructed to send your phone to the background and check how many seconds have been tracked. We suggest coming back to test after at least five minutes have passed.
If you are still experiencing issues please feel free to reach out to our support team, and we can assist you in troubleshooting further.