If your mobile device is NFC Compatible, but has NFC turned off in the settings, you will be unable to scan your SentinelX NFC. Note: Some phones do not have NFC capability, which means you will not be able to turn the feature on, as it does not exist on the device.
You may see no error, or see the following when you try to scan:
For most devices, to turn on NFC:
- Go to your phone's "Settings"
- Search for "NFC"
- Turn on the NFC Setting
These settings may change between manufacturers and phone operating system versions. The above instructions should get you to the NFC Setting in most cases, but here are a few detailed instructions for popular devices. If you still need help, please search the internet for "[Your Phone Type]" + "How to Turn On NFC". You can also contact our team and request instructions for your specific device.
Google Pixel: https://www.verizon.com/support/knowledge-base-207972/
Nokia Devices: https://www.verizon.com/support/nokia