With global delays due to a pandemic, please expect roughly 1-2 weeks delivery for domestic (US) orders, and 4-6 weeks international!
Please also note that some countries are non-deliverable(due to Covid-19) until further notice. You can find the non-deliverable countries here
Once your order ships, you’ll get an email with a tracking number.
If you have not taken the time to look at your email inbox and spam for your tracking number, please do so before reaching out.
The title of the email would be:
"Your XY order 590830a9-802f-4f6b-a944-23941c1d5fce has been shipped!" (note your order number will be different)
or search for an email from the following addresses:
This email will include your tracking number and give you all of the updates that we would see as well.
If you haven’t seen a delivery within those time frames, feel free to use the support contact inside that email to reach our team here.
If your tracking has not moved in over 3 weeks, please be sure to reach out to us!