To Contact Premium Adventures Hosts
In order to process your complaint on missing rewards, we kindly ask you to open a “Missing Rewards” ticket via your offerwall IN PROGRESS tab. Please note that the option to open a ticket is only available 6 hours after you clicked on an offer, and only for 60 days since that click (or if otherwise specified).
To open a ticket, please follow the following steps:
1. Go to your Offerwall (Earn Free Rewards) and click on the In Progress Tab.
2. Click on the offer you want to open a ticket for (make sure the status changed to Installed) and click on Missing Credits? link at the bottom
3. Click on Contact Support and fill in the necessary information: Your valid email address + minimum of 50 characters text.
4. Add screenshots that can help us see that you have completed the offer.
5. Click the check box and then Submit. Your ticket is now in Pending Support status and the ticket number will appear in the list next to the offer name. You will also receive an automated email informing you that we received your ticket request.
