Submit a Request

Your email address

COIN Account Email Address

What is the COIN account email address associated with this request?

Do you have an alternate email address?

We understand you may have multiple email addresses, please provide any alternate emails that can assist us in finding information pertaining to your inquiry.

First Name

Last Name

Subject

Please give a brief 5-7 word summary of the request.

Description

Please enter the details of your request. If you have multiple requests, please enumerate them with a "1. 2. 3." to separate each question.

Platform

Are you using an iOS device (iPhone, iPad, iPod) or an Android smartphone or tablet?

Are your Device and COIN App up to date?

Please ensure your device and COIN app are up to date before submitting a ticket.

Do you have a screen recording and/or screenshots?

Please provide a screen recording/screenshots of the issue AND a screenshot of the account window screen in the attachment field below.

I confirm that I have provided a screenshot of my account.

REQUIRED: Please attach a screenshot of your COIN Account Window in the field below.

I agree not to submit multiple forms for the same issue.

Keeping the conversation in the same thread will allow our team to better understand and resolve your issue in a timely manner. Spam will not be responded to, thank you for your understanding!

Attachments

Add file or drop files here

For requests that require a screenshot:

Need help taking a screenshot or screen recording? This article will walk you through it!

Check Out Article