Welcome to the COIN Subscription FAQ! You'll find some helpful links in this page, but if this does not fully answer your question, reach out to us!
How to Buy COIN Subscription
You can purchase the new COIN Subscriptions in a few ways.
COIN Subscription + SentinelX (one per person)
If you'd like to take advantage of the latest Free + Shipping SentinelX offer with your COIN Subscription purchase, you can do that here: https://coinapp.co/free/
COIN Subscription Only
If you already have a SentinelX and would like to purchase only the subscription, please go to this website: https://coinapp.co/plans/. Once there, you can select your plan, log in, and purchase.
Apple or Google Play
Purchased Too Many Subscriptions/Cancel Subscription
Our first suggestion is to close your current web browser window/session and open a new one.
If the issue persists, please follow the troubleshooting steps below:
- If you attempted to make the purchase on a mobile device, please try again on a desktop/laptop computer.
- If you were already on a computer, restarting it or switching to a different web browser may resolve the issue.
- If neither of the above options work, you may need to clear your web browser's cache. Please note that this is different for every browser. I have provided several instruction articles below:
If you continue to experience issues, please let us know and we can work with you to resolve them! Please also let us know if you have already tried the troubleshooting above, which payment type you are trying to use, and what product you are trying to purchase. You can use this form to let us know: https://support.xy.company/hc/en-us/requests/new
If you did not find your answer in this article, please message us!